A piano in free access in front of Monoprix disturbs the customers of the store
A piano in free access made available to the public in a supermarket in Toulouse does not only make people happy. Faced with the dissatisfaction and criticism of certain customers and part of the staff, the management of the sign is considering moving the instrument inside the store.
“When they are gifted people, it is still pleasant to hear. But when it’s not, it’s exhausting! »
Last May, when Monoprix, on the occasion of its 50th anniversary, decided to install a free access piano at the level of the reception of its sign of the street Alsace-Lorraine in Toulouse, customers and employees had shown themselves very enthusiastic. 7 months later, as reported The Midi Dispatchenthusiasm gives way to exasperation.
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“It is often regulars who play. So, when they are gifted people, it remains pleasant to hear, even if they are often the same songs. But when it’s not, it’s exhausting! » regrets an employee quoted by the daily. It is true that the often uncontrolled melodies played on this piano mixed with the background music constantly broadcast in the store end up annoying rather than delighting staff and customers.
The piano will be moved but still inside the Monoprix
The Midi Dispatch quotes another store employee who was also tired of ” people who stay all day. Sometimes it’s piano teachers who play for hours, to distribute their business cards “. Faced with this challenge, the management of this Monoprix announced that the piano will be moved, but still inside the store. “ The purpose of moving the piano is to make the customer and their journey with the teams more fluid (…) The next location will allow everyone to benefit from transformed exchanges in the store, like the piano”, diplomatically justify the direction of the sign.
Philippe Gault