Oliver Long has a problem. The Kiwi search engine has lost an important lawsuit in the US
Originally a Brno retailer, this year is experiencing a tragic year. In addition to the drop in sales due to the pandemic, one major airline after another is trying to sell him tickets. Can you survive a once-miraculous multibillion-dollar start-up?
Czech ticket seller Kiwi.com lost in the United States in a lawsuit against Southwest Airlines. At the end of October, a court in Dallas issued a preliminary injunction prohibiting a Czech company from reselling American carrier tickets. Now the court has upheld this decision, stating that Kiwi.com violated Southwest Airlines’ terms and conditions, causing damage to the American company. It was written today by the website of the daily E15.
The server reminded that the American carrier filed a lawsuit on Kiwi.com earlier this year. He was particularly bothered by the collection of data from his website and the subsequent resale of tickets to end customers at different prices than the company itself. “Kiwi knowingly and deliberately takes over ticket information from the Southwest website for its own commercial benefit and without the permission of Southwest Airlines,” said the lawsuit, which arrived in Texas court this spring.
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The Czech company resisted such accusations. “We work for the customer, not the airlines, customers have a right to know all the offers and prices,” Kiwi.com said in the spring. restricting competitors’ access to public information on tariffs, “the company added at the time.
A deeper problem
According to E15, both parties to the lawsuit have tried reach a settlement of the lawsuit this autumn. “Based on this, Kiwi.com has pledged not to oppose the breach of business conditions and thus the damage to Southwest Airlines.”
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In the summer, other airlines, such as KLM or Ryanair, spoke out against Kiwi.com’s practices. “On the other hand, the founder of the startup, Oliver Dlouhý, claims that the vast majority of airlines have no problem with Kiwi.com’s activities,” the server added.
Last year’s extreme decline in air traffic worldwide due to covid-19 caused the Brno ticket seller Kiwi.com a decrease in sales from the previous 31.4 billion crowns to 11.7 billion crowns and a loss exceeding one billion crowns. A year earlier, the company reported a loss of 141 million crowns, according to an annual report in the Collection of Documents.
The company offers 0 purchase of air tickets and also tickets from more than 80 carriers, these are often non – cooperating companies. In addition to the Czech Republic, it has branches in the USA, the Netherlands and Spain. Founded in 2012, the company has skyrocketed by offering tickets from non-cooperating carriers, which was unusual in the market at the time. The vast majority of sales come from companies abroad.
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