Ikea will launch the first dispensing boxes in Prague. You will also receive furniture or mattresses
On Monday, Ikea will start a service of self-service dispensing boxes in Zličín, Prague. Customers can order all the goods that can be bought on the furniture giant’s e-shop, including large furniture or mattresses. Later this year, self-service dispensing boxes will also start operating in Brno and Prague’s Černý Most.
The dispensers, which are in six different sizes, will be located near Ikea’s department stores and, according to the company, will be accessible seven days a week, 24 hours a day.
The customer who orders the goods pays for the online e-shop and chooses the Click and Pick up service and then picked up in the box.
“When your order is ready for collection, you will find an SMS with the code you enter on the screen, which you will find on the dispensing boxes. After entering the code, the door of the box in which your order is located will open automatically. In this case, you will receive several codes so that you can pick up the complete order, “explains Jana Jakubcová, project manager in the logistics department. The customer has three days to pick it up.
From June 28, customers can order goods at the dispensing boxes in Prague in Zličín, of which there are 44 and located to the left of the Ikea department store. Later, dispensing boxes will also start operating in Prague at Černý Most (21 boxes to the right of the east) and Brno (45 boxes in the parking lot opposite the entrance).
“The price for using dispensing boxes is the same as for the click and pick up service in department stores. It therefore starts at CZK 49 for orders up to 15 kg and I will pay a maximum of CZK 499 for our customers in the case of orders, weight exceeds 200 kg,” the company adds.
“We believe that our customers will like the dispensing boxes as much as, for example, in Hungary, where there are an average of 15 picked-up orders per day,” adds Jakubcová.
In the spring, Ikea also launched mobile dispensing points in the Moravian-Silesian Region, which complemented the network of six stone dispensing points in the regions (Hradec Králové, Liberec, Olomouc, Zlín, Plzeň, České Budějovice). This year, it plans to open additional dispensing points in the Karlovy Vary and Ústí nad Labem regions, and on July 15, it will open a planning studio in Prague’s Chodov.
For example, the largest e-shop Alza operates dispensing boxes, which has about 640 AlzaBoxes available throughout the Czech Republic, others in Slovakia and Hungary, a total of over 1000.