These services are still not working after a cyber attack in Antwerp
During the night of December 5 to 6, the computer systems of the city of Antwerp were hit by an abandoned cyber attack by hacker collective Play. The consequences of this continue to be felt. We even recommend here which services are not always available yet.
The essence: The City of Antwerp has published a list stating which services are still not working.
- It is currently not yet possible to book appointments online at counters, recycling parks and other services. Existing agreements for some services also have to be made again.
- Sending an email to [email protected] would still not be possible. Business AM However, a test email and received no error message.
- Notifications that require people to enter a location do not work. Consider, for example, reporting damage to street furniture or illegal dumping.
- You can register via the website of the city of Antwerp It’s me does’nt work. Business AM tested this Monday morning and was able to log in fine.
- A statement from the city of Antwerp told Business AM that the municipality is working “day and night” to solve the problems. However, he could not say when services would be restored. However, various media reports that the situation could be dragged on for weeks.
Large number of services not available
zoomed in: The list of services that are still not working after a week is long.
- Making appointments at recycling parks or to collect bulky waste, no success. Reloading the sorting pass for requests for a new one will also not be possible. It is also not possible to order waste stickers for the year 2023.
- Most services at the library, such as lending books, do not work. Customers can only return or extend materials via library.be. It is not possible to extend via the counter or at customer service.
- Organizing events will also be difficult. Requests cannot be submitted for events. Also borrowing material does not seem possible at the moment.
- Entrepreneurs are also having a hard time. They cannot submit applications for permits, and the processing of existing applications is delayed. Vendor purchase orders cannot be processed.
- There are many problems with childcare. parents are as much as possible to call if possible.
- The counters are open, but services are limited and appointments cannot be booked. People are supplied only to come by for urgent matters. The waiting times are long, says the city of Antwerp.
Also not
- There are some mobility restrictions. Samples cannot be requested for the low emission zones to be requested. Requests for temporary signaling and parking prohibition signs are also not possible.
- It is also not possible to buy tickets for museums, cultural centers and other things online. Payments are only possible on the spot with cash.
- The reservation of sports facilities and equipment is also not possible. Sports lessons will continue, but schedules can no longer be consulted online.
- The processing of environmental permit applications is also difficult. Pending and new requests will be discontinued for 30 days.
Still not everything: For a full rundown of all the services that were hit, check out the best this page of the city of Antwerp.
A statement from the city of Antwerp showed Business AM know that for security reasons it is not possible to disclose more information about the hacking. The list that becomes popular prayers would display a current state of affairs in between.
(fjc)