Consumer window: Vodarny offers modern communication with customers
Customers of Brno Waterworks and Sewerage increasingly wish to facilitate mutual communication when invoicing. Currently, almost seventy percent of them receive invoices electronically. However, the service is only suitable for those who pay cashless. Communication is characterized by a number of advantages, explains Rena Hermanová, Brno waterworks and canalization (BVK).
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Above all, let’s mention the high speed of delivery, because the document appears immediately on the customer’s computer in PDF format after it is issued.
In addition, invoices can be paid immediately, even on vacation, and can also be archived clearly. Are you interested in this service? Request it at the e-mail address [email protected] or on the company’s website.
The electronic sending of invoices can also be expanded to include other elements, such as viewing subscription data on the Internet. After creating a customer account, it is possible, among other things, to submit changes, questions, comments or advertisements using computer communication.
Reporting the status of the water meter or adjusting the deposit plates is not a problem either, as well as the method of payment and updating contact information.
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