The railway lines for which the so-called ‘bonus’ to subscribers such as late compensation and train cancellations have increased compared to November. Among the “black shirts” also the Florence-Arezzo-Chiusi. In December, 6 railway lines were found to be below the reliability threshold set at 97.25 by the service contract between the Tuscany Region and Trenitalia. Among these, the Aretina is particularly surprising, for which the ordinary bonus had never been triggered and which is one of the fundamental lines of the region, on which thousands of commuters travel every day. For the other 5, the bonus is more or less a constant, just think that the Siena-Chiusi line, in 2021, 6 months out of 12 was below the reliability index. Also bad are Siena Grosseto, Florence-Empoli-Siena, Faentina and Val di Sieve.

Out of 6 lines under the service reliability index, 5 are diesel, a sign that the rolling stock problems have influenced a lot. All the Minuettos have not yet returned to service after the problems of abnormal wear of the wheels last summer and many services have been carried out with old and less performing railcars. There have been breakdowns of the old 445 locomotives.