Rome, how to save for bills
It is possible to spend less on electricity and gas. But what does Acea, the Roman multi-utility offer?
Do you want to know how to save on bills in Rome? Just go to the Arera website, enter your data and the job is done. It can be done for both electricity and gas. And there are many surprises. We have taken the case of an average Italian family.
How to save on electricity
So, for electricity. Offer type: Fixed, Price: Range, Power level: 3 kW, Annual consumption: 3.695 kWh Client type: Domestic resident. The results? The greater protection allows you to spend 1648 euros a year, but this billing mechanism will end by 2023, so it doesn’t make much sense to take it into consideration. Then comes Esa Energie with 2,055 euros, then Nova Aeg with 2,127, and then Accendi Luce e gas Coop with 2,132 euros.
How to spend less on gas
And for gas. Type of offer: Fixed Meter class: Flow rate < G6 Annual consumption: 1,845 Smc Customer type: Domestic. The enhanced protection service guarantees an annual cost of 3,200 euros, Convergences of 3,687, Energit 3,881, Nen 4,146 euros.
But is Acea worth it?
In terms of bills, we did not find the former municipal company Acea among the first three most convenient offers, which however for the first 12 months has a very aggressive offer: 0.36 euros per KWh, while for gas we are at 1.30 euro/scm. Acea then greatly improved the quality of its call centre, which to tell the truth was its Achilles’ heel in the past. In 2021, calls to Acea’s toll-free numbers totaled approximately 5.2 million (+8.6% compared to 2020) and recorded a global service level – given by the ratio between answers and total calls received – equal to 91% . And as regards the sale of electricity, the call center solved the problems of eight out of ten users, seven out of ten as regards public lighting. Let’s consider that in 2018 it was the worst Italian utility for user waiting times at the call center.
Acea looks to Umbria
Acea is now aiming at the Umbrian market. In fact, it recently finalized an agreement with Asm Terni. The transaction has an important strategic value and is aimed at creating an integrated multi-utility active in Umbria in the sectors of distribution and sale of electricity and gas, waste management and the integrated water cycle.