Elite Hotels of Sweden standardizes on Infor
Info®, the industry cloud company, announced today that premium hotel operator Elite Hotels of Sweden has begun a project to standardize operations on Infor Hospitality Management Solution (HMS) and Infor Sales & Catering System (SCS). The applications replace an older system that cannot offer the integrated and holistic data needed, and the applications will be rolled out across 40 properties across Sweden, creating a unified, consistent guest experience.
After a thorough review of the market, Infor was chosen based on the extensive ecosystem of integrations. The ability of the cloud-based platforms to ensure that Elite Hotels of Sweden remains on the most up-to-date functionality was also an important factor.
“When we thought about replacing our older management solution, we knew that we needed to prioritize not only the current business, but also the guest experience we wanted to offer in the future,” says Ronny Röe, Chief Information Officer at Elite Hotels of Sweden. “In practical terms, this means that we have to ensure that our new software can cover all the necessary processes in our properties together with the possibility of integrating with other solutions and technologies. Then to keep all this constantly updated, a cloud strategy is required. It is this combination of industry-specific functionality, integration and cloud delivery that made Infor HMS the right solution for us.”
“Infor SCS will help us deliver the seamless, frictionless experiences that guests expect, automating the entire event booking process with an intuitive workflow at every stage of the customer journey. Its ability to integrate with other solutions will help provide optimal levels of business visibility as well, giving us a comprehensive view of the organization at any given time.”
“Standardizing operations for such an extensive portfolio of properties is in itself a huge undertaking,” says Stan van Roij, Infor’s vice president for hotel solutions. “However, to then take this as an opportunity to look ahead and anticipate guest needs in the future and the impact on the business shows that Elite Hotels of Sweden is making a substantial investment in a transformative adaptation of business technology. Infor’s ability to collaborate in this initiative, deliver visibility throughout hotel and catering operations, as well as enabling the technology that will underpin tomorrow’s guest experience, has been crucial.”
About Elite Hotels of Sweden
Elite Hotels of Sweden offers more than forty quality hotels from Malmö in the south to Kiruna in the north. Our hotels are usually found in unique and carefully renovated buildings where each hotel has its own history and character. Our ambition is to combine a classic style with modern trends and create a memorable hotel stay. Staying at Elite Hotels should be something more than just staying in a hotel. We want to provide a complete experience with a sense of tradition, quality and style. Visit https://elite.se/
About Info
Infor is a global leader in business cloud software specialized by industry. We develop comprehensive solutions for our focus industries. Infor’s mission-critical enterprise applications and services are designed to deliver sustainable operational benefits with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor’s 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure and long-term view enable us to foster lasting, mutually beneficial relationships with our clients. VisitInfor.com.