A BOLA – Woman of Portuguese coach in Brazil criticizes TAP: «You are the shame of Portugal» (Brazil)
Márcia Oliveira, wife of António Oliveira, a Portuguese coach who has just taken charge of Coritiba, left, this Thursday, harsh criticism of TAP, due to a trip she had scheduled for 23:20 hours on Tuesday, from São Paulo bound for Lisbon, which did not happen.
Through a freedom shared on the social network Facebook, Márcia Oliveira denounced that she was forced to disembark, after her 8-year-old son had «suffered an anxiety attack inside the plane», referring that he did not receive «any kind of help» from the airline.
Here is the message in full:
«I’m sorry for not being able to identify TAP on my Facebook and really show what you’re not worth. On the 3rd, I had a flight at 11:20 pm from São Paulo to Lisbon, my son, inside the plane, felt bad at the age of 8 (anxiety crisis) and do you know who helped me? Nobody. They ordered me to disembark, I didn’t have any support from anyone, I stayed in a country I didn’t know and without a return flight. I went crying to the hospital with the boy and until today TAP hasn’t made an e-mail or a phone call. You are the shame of Portugal. Now I will have to pay another flight, fees, etc to travel to my country. I feel an immense revolt when this happens to an 8-year-old child. To this day I don’t know how to contact the company. Your obligation was to help me, as I was with two minors alone, and reimburse me for everything I spent. But for you, money is more important than health. Shame, they are a shame. TAP Air Portugal you are a disgrace.»