Knowledge Management Officer – Switzerland
About the IAS:
IAS – the International AIDS Society – gathers, educates and advocates for a world where HIV no longer poses a threat to public health and individual well-being. Following the emergence of HIV and AIDS, concerned scientists formed the IAS to bring together experts from around the world and disciplines to promote a concerted HIV response. Today, the IAS and its members unite scientists, policymakers and activists to spur the scientific response, build global solidarity and strengthen human dignity for all living with and affected by HIV. The IAS is also the administrator of the world’s most prestigious HIV conferences: the International AIDS Conference, the IAS Conference on HIV Science and the HIV Research for Prevention Conference.
For more information on IAS, see www.iasociety.org.
Employment information:
The Knowledge Management Officer will be based in Geneva, Switzerland, and the IAS will offer Swiss-based employees the opportunity to work up to 50% from their legal residence. The Knowledge Management Officer reports to the Membership and Learning Officer. The position is permanent and full-time to be filled as soon as possible.
Purpose of the position:
The Knowledge Management Officer will work with teams across the IAS to capture and structure content to be made available to IAS members and other stakeholders across a range of digital platforms. This includes audiovisual material from conferences, other gatherings and webinars; Online learning courses and other repurposed materials, as well as live events and learning activities. The incumbent will continually adapt and add features and activities that improve engagement and benefits for IAS members and other stakeholders.
Main Responsibilities:
- Map and analyze content creation across the IAS; define a suitable digital platform structure together with the selected supplier and the Digital Project Manager; and continuously adapt the structure and features to improve access and engagement
- Continuously monitor content creation across the IAS and select, publish and manage content to be shared across digital knowledge platforms
- Analyze historical content, define criteria for identifying long-lived items and integrate them into the platforms
- Collaborate across the organization to coordinate a schedule for live events and e-learning
- Create a structure for online communities of users, monitor usage, and work with community moderators inside and outside the IAS to adjust or discontinue communities as needed
- Develop and implement cross-functional processes to engage with content owners from other departments
- Use reporting features to monitor usage frequency and satisfaction levels, and use this information to further improve the platforms
- Work with the Communications and Public Relations department to encourage use of the knowledge platform
- Work with potential partners to identify appropriate content to cross-post.
Academic Qualifications:
- A degree in social sciences, public health, development, international relations, international education or another relevant discipline.
Experience:
- At least 3-5 years of experience in a similar knowledge management position; preferably working in the areas of HIV, public health or education; Experience in the non-profit sector is an advantage
- Experience working in a culturally diverse environment
- Experience working with e-learning systems is an advantage
- Although not essential for this position, the IAS recognizes the value of the experience of living with HIV and will consider this when evaluating applications.
Skills/Competences:
- Excellent time management and organizational skills
- Ability to work independently and multitask
- Highly organized and systematic, with meticulous attention to detail
- Ability to analyze and summarize large amounts of information
- Ability to work effectively under pressure and meet deadlines
- Strong customer service attitude
- Ability to influence and coordinate stakeholders to deliver projects on time, on scope and on budget
- Advanced computer skills in the Windows environment (MS Office, Outlook and Zoom)
- Technical understanding and understanding of information systems an advantage
Languages:
- Fluent in English, knowledge of other languages would be an advantage.
Working environment:
The IAS Secretariat in Geneva is a dynamic and diverse workplace that brings together public health, HIV science, conferences, program management and other specialists who all share the IAS’s vision of a world where HIV is no longer a public health threat and represents the well-being of the individual -being. We live from a strong team spirit, trust in the professionalism of our colleagues and appreciate new ideas. The IAS promotes a flexible and collaborative workplace that encourages employees to expand their skills and competencies.
The IAS is committed to a diverse, equitable and inclusive work environment and to greater inclusion of people living with HIV (GIPA) in all aspects of our work. To help us do this, we welcome applications from all qualified candidates who share the IAS values (learn more here), regardless of gender, gender identity, sexual orientation, HIV status, race, national origin, cultural or ethnic background, disability, religion or age.
How to apply
Interested and qualified candidates should submit their resume and cover letter in English and by email only to [email protected] on a regular basis. Please note that only shortlisted candidates will be contacted.
Only applicants from Switzerland, from an EU/EFTA country or applicants who already have a valid Swiss work permit for full-time employment will be considered. Candidates must mention their work permit in Switzerland in their CV.