Renfe undertakes to take measures on the Bilbao-Santander line
The general management of Renfe Viajeros has responded to the complaint from FACUA Euskadi in which it urged to resolve the deficiencies in terms of the suppressions and reductions in quality in the services of the line that connects Bilbao with Balmaseda and Karranza. The company ensures that will implement Passenger Information Systems in stationsbut hides behind what It is currently “in the planning phase and the forecast for the installation is 2023”.
The railway company explained that punctuality in the Media Distancia corridor between Bilbao and Santander is low because “the trains are running with the Asfa Digital V.4.1 security system (Announcement of Signals and Automatic Braking)”, and that currently the gears are not yet suitable for this system.
MEASURES TO BE TAKEN
As reported by the company on June 22, “in the coming weeks” the new marches would come into force, which would result in the improvement of the punctuality indices registered up to now. Still no news about it.
At the same time, he explained that in order to avoid, as far as possible, the total or partial suppression of the services, he has foreseen a resetting of the motor material of the 529 and 527 series that are used for Medium Distancewithout any evidence of improvement in the matter.
On the other hand, he also assured that he was going to implement Traveler Information Systems in the stations, but he hid himself in the fact that it is currently “in the rethinking phase and the installation forecast is next year 2023”.
Renfe also added that they are finishing works to raise the platforms at the Balsameda, Zalla, Sodupe, Zaramillo and Irauregui stations, and that they anticipate that they may be completed in the last quarter of this year.
FACUA Euskadi requests that the contributions transmitted in its written claim be truly taken into account and considers that in order to offer the best rail service, the measures mentioned by the company and all those that are necessary must be applied immediately, and not lengthen them further in the future. time to prevent further damage to users in all corridors.