the Orpéa group is organizing general meetings to reflect on the aftermath
Gathered in the same room: management, staff, families and residents discuss at the Orpéa nursing home in the Beaulieu district of Caen. No animosity but frankness. Both the positive and the negative are mentioned. Brigitte Vérole has her mother who lives in this Ehpad and she understands to take part in the debate: “Our parents are going through this and we will go through it one day. So things also have to change. There are a lot of positive things in what they are going through there, but there are still a lot of negative things and this n “It’s no fun getting old.”
If the principle of these states general and to think “the nursing home of tomorrow”, when the question “What would be one thing you would change?” is asked, the answer is often the same.
Lack of staff at the heart of the discussion
Families and residents say it: the staff is very kind to them, attentive. But a problem comes up in the discussion: there are not enough nurses and orderlies and they change too often. The observation of Paule Olivo, 99 years old and resident representative, is clear: “We need more staff and trained staff.” Staff who therefore find themselves overwhelmed and quickly give up. Caregivers and nurses change regularly. In the congregation, many note that as a result, we do not always know their name, their needs or their pathologies.
It is the social life of the residents that suffers
Difficult working conditions for staff that affect social interactions with residents. For Brigitte Vérole, however, it is the priority. “There have to be people who smoke the time to enter their room, to sit next to them, to talk because it doesn’t come by itself.” explains this resident daughter, “and there, we know very well that they don’t have the time and so my mother says “when I don’t have your visit, I don’t talk.”
This shortage of staff is for the director of the establishment, Laëtitia Varin, the heart of the problem: “The means, on the a. Afterwards, it’s the workforce.” A workforce that nursing homes are unable to recruit. The Covid crisis has discouraged many and these care professions with the elderly no longer attract. “It’s up to us to make people want to come to the world of nursing homes”, complete direction, “That’s what’s going to be able to save us.”
The Orpéa group therefore organizes these assemblies in the company’s 50 establishments with the idea of reflect on possible improvements in operations with residents, families and staff. Orpéa should submit a report on these exchanges to deputies in the fall.