VIDEO. As the holidays approach, up to 50,000 parcels sorted every day at Amazon in Annecy
The holiday season is synonymous with peak activity for e-commerce giants. In the Amazon delivery agency located in Seynod, in the town of Annecy, activity doubled at the end of the year.
Every night, between midnight and 6 a.m., activity is in full swing at the Amazon delivery agency in Annecy (Haute-Savoie). Dozens of trucks arrive from the distribution centers of the retail giant located in Lyon or Italy and unload their cargoes of parcels.
As the end of the year holidays approach, customers are ordering more gifts. Thus, the volume of packages has doubled compared to the rest of the year. “We sort several tens of thousands of packages, between 30 and 50,000 per day“, confides Gauvain Bourgeteau, director of the site.
To cope with this increase in activity, the workforce is being revised upwards. The site has grown from 80 people employed per year on permanent contracts to 160 employees thanks to the use of temporary workers. “This is something that we are preparing upstream, since the month of May “, explains Gauvain Bourgeteau. “In September, we started recruiting our seasonal workers to prepare them for alumni and keep a constant pace. “
Employed on the site since one as sorting agent and trainer, Asmira Ademovic confirms: “Right now, during the peak, there are new ones coming in, so we don’t really feel that there are more packages.“.
On either side of the conveyor, sorting agents are responsible for scanning, labeling and grouping the packages in the bags according to their delivery zone. At the end of the chain, some are equipped with a scanner at the fingertip. When they scan a, lights come on to designate the bag where it should be placed package. A beep is held when the delivery bag has reached its maximum weight of 15 kilos.
“Everything is done to facilitate the work of sorting agents as well as delivery agents», Explains Gauvain Bourgeteau.
From 9 am, the delivery vehicles parade by the dozen according to a well-established process. The deliverers unload the pallets which are intended for them and only have to start delivering the customers in the two Savoys.
To ensure delivery in both departments, Amazon calls on private parties. To respond to the peak of activity, these companies are also adjusting their workforce. At the moment, on the account according to Amazon between 200 and 300 delivery vehicles per day.