from February 2nd we will have new telephone numbers and new Cloud PBX switchboards
With a view to the progressive efficiency of the services provided, the gradual reduction of costs and the improvement of interaction with the public, the Central Bank and FIA consider it essential to invest in technology, benefiting from the opportunities offered by the so-called digital transformation.
After the adoption of the new tax collection services management software, active since November 2022, the investment plan continues with the creation of the new connectivity through modern CLOUD PBX switchboards, which represent a real opportunity to improve the telephone services connected to the different service areas, which respond to the need to ensure a constant connection with citizens.
After a careful analysis, aimed at optimizing the costs and benefits of the operation as much as possible, the migration plan of the telephone exchange of both the Central Bank and of FIA is therefore expected on 2 February which, from those data, will be reachable typing the following numbers:
CBSM extension
Telephone: 0549 981010
Office fax: 0549 981019
Fax Treasury 0549 981018
Fax Toll collection 0549 981017
FIA
Telephone: 0549 981011
Office fax: 0549 981016
The installation of the switchboards, scheduled for 2 February, will last the whole day and could cause disservices on the lines which we will try to reduce to a minimum.
With this choice, the Central Bank and FIA intend to increase the efficiency of management and support for citizens with networks in step with the technology available today, confirming the modernization work underway.
Press release
Central Bank of San Marino