Talent and innovation made Portugal ″strategic″ Uber
“Portugal may not be the biggest country in terms of geography, but it is very big in terms of talent and capacity for work. The work developed by the Portuguese team in just five years is impressive.” The statement will be from Ethan Hollinhead, lead product manager app experience at Uber Eats, who spoke to Dinheiro about the launch of the Uber Venue subservice in Portugal, revealing that the service has also expanded to airports.
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Uber Venue is its own official designation, debuted during the Rock festival, allowing users to place an order live from Rio de Janeiro without having to wait in lines for a feta or wait in additional waits for a fetus without fees own . The service was initially launched in the United States of its implementation.
“Overall, the product has been a success.” Uber will “replicate a similar experience at sports venues and airports around the world.” The Uber Eats manager, however, does not provide data.
The idea of taking the new approach to ordering food at airports is justified by the fact that Uber has a “global usage base of 122 million passengers in more than 70 countries” and, in the case of airports, “a significant participation requires a Uber to get to the airport”, according to the official.
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In addition to the voice of the Uber Venue to airports, Ethan Hollinshead reveals that he is “globally implementing hands-free ordering systems through the integration of the Google Assistant for ordering in Uber Eats”. “This new tool was recently integrated into the app in Portugal”, definitely.
“Portugal has been a strategic market for Uber’s operation in Europe. It is a country open to innovation”, highlighted.
What’s more, Hollinshead recalls that a platform focused on the pilot project that provides for autonomous deliveries, ensured either by continuous automated vehicles or by novelties. But there is still no idea when this scenario will be a global reality. For Diogo Aires Conceição, general manager of Uber Eats in Portugal and Italy, these news are in line with the “accelerated growth of the home delivery market globally [da Uber]a trend that was also verified in the Portuguese market”.
About to mark five years of Uber Eats activity in Portugal, the manager told Dinheiro Vivo that the company’s platform already covers “more than 75% of the Portuguese population and is available in more than 90 cities”, including an offer of more than 8,800 Portuguese restaurants and merchants. The Lisbon Metropolitan Area was the area that grew the most in the Uber Eats coverage map, says Diogo Aires Conceição.
Taking advantage of the balance sheet, Dinheiro Vivo questioned the manager about the discussion that is on the table, in Parliament, about the employment relationship between platforms and couriers. Diogo Aires Conceição that “a new proposal for a labor law could put thousands of jobs at risk, paralyzing small businesses in the wake of the pandemic and during a difficult economic period, and harming the vital services that users in Portugal depend on. We want to work with parts as relevant to robust or working on platforms without expecting the flexibility that couriers want”.
The latest Uber Eats accounts (second quarter) indicate that the platform recorded deliveries worth a total of 13.9 billion dollars (about 14 billion euros), worldwide. The company does not disaggregate accounts. Food delivery is what continues to generate the most revenue, according to the manager.
Currently, Portugal is also highlighted on Uber’s map, with the American-based multinational announcing this month that the center of excellence installed in Lisbon, a year ago, is already the largest in the company’s activity in Europe.