Caen swimming pool membership cards no longer work, here’s why
By Margaux Rousset
Published on
Some subscribers of the swimming pools of caen la mer are surprised to have to pay for a new subscription we a single ticket since the end of September. There is a reason for this : the cyberattack of which the servers of the City and Caen la mer were victims, on September 26, 2022.
Since then, many services have been disrupted, including softwares which allow you to read subscription cards or 10-ticket cards, for example. Thus, it is requested at the entrance to the swimming pool to payer.
Subscription reports
“If you want a three month subscription for example, you can refund a new three month subscription right away and of course when the software works there will be a report. You will therefore have two quarters at once, ”explains Aristide Olivier, in charge of sports at the urban community.
On the other hand, there does not exist no subscriber price per unit, “because all users do not have the same use of the swimming pool”, specifies the elected official. So if you decide to take a single ticket, you will be billed at regular price “and transferred to your subscription”.
Everything that has been paid during this period will be carried forward.
As far as payment is concerned, credit cards are no longer accepted. You must therefore pay in cash, checks or holiday vouchers.
“A degraded system”
The elected official is well aware that it “is a degraded system” but “we have chosen not to close the swimming pool until everything returns to normal”. When will this happen? “It is very difficult to give a date. The servers are restarted one by one and we started with priority services such as human resources. »
Please note that the 25m indoor pool at the Eugène Maës nautical stadium is closed on Saturday 22 and Sunday 23 October due to a competition.
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