aux Grands-Hommes, Carrefour recrute sur les compétences humaines
Because, in the business world, human skills are there to serve technical skills, but not only. “We want to create a team in which we will feel good, explains Claire Portejoie, work-study team manager. Technique can be taught to adult job candidates, but soft skills cannot. However, we have a great need to know the ability to listen, to speak without crushing others, to give our opinion, etc. »
Opening October 18
To do this, the team designed four workshops which were received by groups of four candidates. They must, for example, place a micellar water from the brand in a beauty product aisle and explain their choice while listening to the arguments of others in order to make a final team decision. Or they have to figure out the worst and best response to a negative customer comment, or make a paper airplane. “This workshop activates the memory and the capacity of logic”, specifies Claire Portejoie.
The downtown supermarket, on the ground floor of the Marché des Grands-Hommes, is open at the same time as it is expanding. There are therefore both accessible shelves and inaccessible areas. “This allows us to remain open and create an amazing bond with our customers, says Angélique Pertus, director. They feel like they are part of the adventure with us. »