Cologne/Bonn Airport: Travelers helpless – “Shortly before an emergency call”
Cologne/Bonn Airport: Travelers on the verge of despair – “Extended”
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The nerves of the passengers at the airports in North Rhine-Westphalia are still on edge. Am Cologne/Bonn Airport conditions are even getting worse.
Long queues, the staff is at the limit and the passengers are unnerved: This picture is practically part of the daily routine at the airport in North Rhine-Westphalia. Fly relaxed on vacation? None on Cologne/Bonn Airport.
Cologne/Bonn Airport: Absolute Chaos – “Left Alone”
“I can be left very alone and at the mercy of the conditions,” says a desperate vacationer now to the “Rheinische Post”. Actually, the 45-year-old Saturday just wanted to start her vacation to Brindisi in a relaxed manner. But when they arrive at Cologne/Bonn Airport, they quickly become disillusioned.
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Even days before departure, travelers have to realize that you can’t really rely on the information from the airport. “Nobody tells you how much earlier you should be there. At Verdi it was three and a half hours, the airport says you should contact the airlines. The airline writes ‘early’ on its website. Nobody wants to commit themselves, one refers to the other.”
The big snag in her fall: the airline only flies to her vacation destination Brindisi once a week. If she had already missed the plane, the vacation would have ended before the start.
Cologne/Bonn Airport: Is it only breaking the rules that brings you on holiday?
The 45-year-old was at the airport for four hours due to departure – and yet the walk to the gate became a race against time! Because crowds are waiting everywhere. “I can be very left alone and at the mercy of the conditions. I was even about to dial the emergency call because I was under pressure and had the feeling that I had to defend myself and my position with all my might,” the vacationer told RP.
But things got even worse for the woman at the hand luggage check: “You couldn’t go straight to the hand luggage check there, but there were also masses of people queuing. I did not expect that. This noticeably increased my tension.”
Help from staff? According to the vacationer none. “An employee I contacted said succinctly: You just have to be at the airport earlier. That’s outrageous, she didn’t even know how long I’d be standing there,” she recalls.
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Only by bypassing a barrier and pushing past another waiting person was the woman able to reach her plane. But according to her statement, many others were not so lucky, reports the “Rheinische Post“.
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However, one thing remains incomprehensible to the 45-year-old: “But most of the people stood there very calmly. That’s the absurd thing: they’re all brave people.”
She currently only has one piece of advice for travelers at Cologne/Bonn Airport: “Only those who have strength, courage and a certain amount of audacity have a chance of catching their flight.” (lim)
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