The best airport in Northern Europe
Passengers selected Helsinki-Vantaa Airport becomes the best airport in Northern Europe in Skytrax’s global airport customer satisfaction survey. The 2022 World Airport Award was presented to Finavia at the Passenger Terminal in Paris on June 16, 2022.
– From year to year, Helsinki-Vantaa Airport is still among the best airports in the world.
I am glad that passengers appreciate the services of our airport and have trusted us even during the difficult COVID-19 season, ”says Ulla LettijeffFinavia Airport Director.
There are hundreds of companies operating at Helsinki-Vantaa that employ thousands of people. Together, they have been involved in creating a smooth airport service that our customers appreciate, which makes Helsinki-Vantaa Airport stand out from other airports around the world.
“I would like to thank all Helsinki-Vantaa employees for their good work in creating an excellent customer experience. This award gives us a strong foundation to take steps into the future as air traffic recovers from the COVID-19 pandemic, ”says Lettijeff.
Edward PlaistedSkytrax’s CEO congratulated Helsinki-Vantaa Airport on being selected as the best airport in Northern Europe.
“The last two years have been very difficult for airports around the world. They have struggled with various COVID-19 restrictions and have experienced unprecedented loss of passengers. in the bulletin.
The Skytrax survey is an international passenger survey measuring the level of service at airports, covering more than 550 airports around the world. Passengers assess the level of airport services and products throughout the passenger’s journey from the terminal’s entrance to their seat on the plane.
This study covers an eight-month period from autumn 2021 to spring 2022. Skytrax awarded the award to Helsinki-Vantaa Airport for the fifth time.
The award for the best airport in Northern Europe was presented to Finavia at the passenger terminal in Paris on 16 June 2022. The award was accepted Timo JärveläDirector of Finavia’s Helsinki-Vantaa terminal processes.
Source: Finavia