cmc on June 1, 2022, Munich: Cloud Congress: Rethinking Managed Services
Customers increasingly expect their IT service providers to provide end-to-end management of all hybrid cloud services, ideally supplemented by end-to-end managed services. On the part of the IT service provider, this increasingly requires more process knowledge and industry knowledge and the expansion of their managed services to anything-as-a-service offerings.
You can register for the Cloud Congress here
Under the motto “Rethinking Managed Services” draw and discuss IT service providers, MSPs, CSPs, cloud natives and ISVs how to implement anything-as-a-service models, where the pitfalls lurk on the way to this business model, and how cooperation between partners can help to overcome these hurdles master.
Describes why the change from Managed Service Provider (MSP) to “Next-Gen MSP” is above all a cultural race tom simonManaging Director of Next-Gen Managed Service Provider innovations specializing in public cloud solutions, using his own company as an example.
For most customers, topics such as lift and shift migrations or VMware are still relevant. Despite this, MSPs must adapt to a new future. Customers are already increasingly expecting end-to-end managed services from their IT service providers to manage all hybrid cloud services.
In addition, sooner or later a layer WILL emerge via the cloud provider, through which customers can easily decide which workload they want to push onto which platform, depending on price or scaling requirements, for example. However, service providers will then no longer have the relevance that they still have today.
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What will the future role and value creation of MSPs be?
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How do you tackle the associated challenges?
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We will answer both questions Markus Bengsch (Chief Technology Officer of the ahd / proactand board of directors hubvision), Mario Buechling (GTM & Digital Strategy Executive by Skylink) and Olaf Niemeitz (Head of IT & Managed Services division Axians Cloud & IT Automation) discuss their strategic approaches.
Automated spend management in the context of cloud managed services is one of the core issues for MSPs and their customers. Because medium-sized and enterprise companies lose millions every year due to inefficient expense management.
Describe how expense and company credit card processes can be fully automated thanks to artificial intelligence and what added value MSPs can gain for their corporate customers through a strategic partnership with Yokoy Marc Zisgen Finance Transformation Manager PricewaterhouseCoopers (PwC) and Richard WaldnerHead of Global Sales Partners & Alliances Yokoyin an interactive breakout session.
Demonstrate how Cloud & Managed Services can be provided, managed and billed automatically Maximilian Pfistermanaging director Niteflite Networxxand Geraldine FrickeTeam leader DACH at Pax8.
Because most IT service providers still provide their cloud services manually. This is accompanied by an enormous effort for monthly billing, licensing and ticketing. As a result, lost revenue is often recognized too late and changes to licensing and provisioning by cloud providers are missed. All of this eats up time, which is then not available to deal with changes in technology and the market, with customer care and the acquisition of new customers.
In this interactive session you will learn:
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How MSPs can provide, manage and bill their services professionally and automatically
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Your effort and costs for billing and license updates
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Prevent routine billing errors and increase your productivity
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Increase your sales and revenue opportunities by up to 30% and your revenue margins by up to 15%
As win projects in medium-sized companies with HPE Greenlakeshow and Christopher KuehnapfelManaging Director of Team IT groupand Gerhard SteinbergerChannel Sales Manager Germany HPE. The HPE Greenlake project is not just about promoting products, but about offering complete solutions that are precisely tailored to customer needs. Instead of emphasizing the merits of each piece of hardware, YOU focus on the needs of each customer. Based on this, you put together a package of products and other services that solve the customer’s problem and thus create real added value. What that can look like in practice and how it really works.
Other breakout sessions deal with the Protecting customers from cybercrime and the Optimization of business communication.
In the evening we also draw the best managed service providers in Germany 2022 out of.
We have planned more time this year for the extended exchange of experiences, which can take place live again this time!
Look forward to a stimulating exchange of experiencesintensive know-how transfer and extraordinary impulses!
Time: 09:30 – 17:30
Location: Munich, Mariott Hotel
Agenda and registration under: www.channel-meets-cloud.de