According to his own statements, a customer traveled from Austria to Kaufland – but on his return he was bitterly disappointed.
Freilassing – Customers keep complaining about unpleasant shopping experiences on the official Facebook pages of the large supermarket chains. Sometimes the obvious question is why they didn’t just bring the information about her to the spot. In a current autumn, however, that was not possible: Dem Kaufland– Customers probably only notice the problem when they get home. After returning from the branch in Freilassing (Bavaria).
Kaufland customer complains about the short sell-by date
“Hello, Freilassinger Kaufländer, that was the exceptional situation today,” he begins – although it remains unclear what the exceptional situation was, maybe just a lot going on. “But please, date of purchase and best-before date on the same day, well I’ll have to eat faster then. Something like that shouldn’t happen, even if you have the items on sale from today, if the items expire quickly, I think that will bring a bit of frustration to the customer.”
The Kaufland customer simply only noticed at home that he had bought a product that expired on the same day. It is a Milram aioli cup, as shown by two photos and the receipt.
Kaufland customer: “…if you are traveling from Austria…”
But the way the Kaufland customer ends his complaint doesn’t make the issue any more serious for anyone familiar with the area: “… and if you then travel from Austria, no comment,” he writes. However, Freilassing is right on the border with Austria. The Kaufland branch is 2.4 kilometers from the Saalach River, which marks the transition. Half an hour walk says google maps. But traveling from abroad all the time sounds good.
Kaufland wants to appease the customer and promptly speaks up under his post: “Please send us your email address and the exact branch where you went shopping. We would forward this to our customer management. The colleagues will evaluate your feedback. Thank you for your trouble.” Another user is less understanding. “You can still eat that tomorrow. Hmmm, didn’t you pay attention when you bought it?’ he teases. In any case, it never hurts to take a closer look at the best-before date. Also a Edeka customer was unpleasantly surprised at home. (lin)