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Pragmatic Solutions is very proud to announce that Jokerstar Casino (www.jokerstar.de) operates on the regulated German online gambling market.
Kling was founded in 1954. The third-generation family business operates 165 Joker gaming parlors throughout Germany. One of the highest values of a casino operator is to offer the best quality to its customers. This is why both Joker arcades and their well-trained staff stand out from all competitors. Around 1,000 employees throughout Germany contribute to the success of the casino operator. Over the past decades, the company has steadily grown on its solid foundations and is currently the sixth largest land-based operator. Kling is always looking for new opportunities and that is why it is now boldly expanding Jokerstar into the regulated online market.
The establishment of a new regulatory regime in Germany for the licensing and regulation of online gambling offered Kling the opportunity to expand its land-based operations into the online sector. After an extensive vendor evaluation process, Kling selected Pragmatic Solutions to provide the platform technology to support this exciting new phase and ensure compliance with local regulations.
After several months of cooperation with Kling, Pragmatic Solutions implemented all the necessary regulatory controls so that Jokerstar could meet the strict conditions of the German locally regulated casino market. These measures included enforcement of deposit and wagering limits, implementation of controls on problem gambling including a 24-hour current “panic button” cooling-off period, integration with the national self-exclusion database OASIS, integration with the central monitoring database LUGAS and many additional improvements to performance features and player experience that give Kling a real edge in the market.
Pragmatic Solutions is the technology sister company of content industry leader Pragmatic Play. The company provides iGaming operators with business platform technologies built around a core Player Account Management (PAM) platform. Pragmatic Solutions PAM is built using a modern microservices architecture and features a player account, wallet, CRM tools, bonus management tools, payment tools, KYC/AML and fraud prevention services, all supported by rules-based automation. In addition to PAM, Pragmatic Solutions provides a content management system to power the gaming brand’s clients and an integration hub to connect the operator with a number of third-party content, payment gateways and services.
For Kling, Pragmatic Solutions presented a comprehensive solution to accelerate their time-to-market and provide a solid technology foundation for Jokerstar.
Juergen Kling, Director of KLING AUTOMATEN GmbH, explained his choice of Pragmatic Solutions by saying: “We are very excited about the new online opportunity for Kling and have ambitious plans for the Jokerstar online casino. We have a long-term vision and need a technology partner that can help us successfully enter the market today and provide continuous innovation and development support in the future to ensure Jokerstar Casino becomes a dominant player in the regulated German market. After an extensive evaluation process, we found that Pragmatic Solutions has the right technology, experience in regulated markets and a strong commitment to support our business as we expand into online gaming. We are very excited and proud to announce the launch of Jokerstar.de and the next phase of our partnership with Pragmatic.”
Ashley Lang, CEO of Pragmatic Solutions, commented on the announcement: “We are delighted to be working with Juergen and the Kling team on this exciting project. We believe that incumbent terrestrial operators have great potential to become leaders in regulated markets, and to support Kling, we have significantly improved the platform to ensure that it is fully compliant with the transitional German regulation that started on October 15, 2020. and the new Interstate Gaming Agreement, which came into effect on July 1, 2021. We couldn’t be more pleased or proud to support Klingo in the launch of Jokerstar Casino.”