Toulouse: who is the mysterious depositary of excrement in a HLM in Toulouse?
For 6 months, a mysterious person has been defecating in the hallways and elevators of a residence in the Cépière district, in Toulouse. Nuisances occur up to several times a week. The beginning of a dispute between the tenants and Toulouse Métropole Habitat.
They can’t take it anymore. The story begins in February but, since then, the nuisances in building A at 6, rue de Négogousse have continued to increase. In frequency, but also in seriousness: “It started with obscene drawings in the hallways, says Amel, one of the tenants most concerned. “It continued with human waste in the elevator and in the common areas, several times a week. It’s unbearable. “Ali, down in the hall with the other tenants, testifies: “Sunday I came back from my trip. I had heavy suitcases, but excrement had been lying in the elevator since Friday evening. It is unlivable. I had to carry my luggage on foot. Beyond the discomfort, the embarrassing situation of some tenants more than others: Milène takes in her sick mother at her home. She is aplastic, only moves in a wheelchair and could not be exposed to germs. “How am I supposed to do? laments Melanie. “Habitat Toulouse Métropole does nothing! »
Whose responsibility is it?
Toulouse Métropole Habitat, the city’s public housing office and lessor of the building, declines all responsibility: “We work for the residential tranquility of its tenants but cannot replace the powers of the police or justice, declare -they. “Mediation, conciliation or legal action is only possible if the perpetrators of the disturbances are clearly identified. In the meantime, they claim to offer a punctual and responsive cleaning service and displays to remind you of the rules and the risks involved are placed in the corridors. As for the possibility of a complaint against X, Toulouse Habitat affirms that this responsibility lies with the tenants. The latter feel stuck: they cannot act, as long as the nuisances are produced in the common areas: “We are waiting for news from Toulouse Habitat, we are pursuing another tenant. “Until then, we have never had a designated interlocutor. And we’ve been living here for 12 years!” The tenants feel left to a smelly and unpleasant fate, waiting for a meeting they say they haven’t heard of.