Toulouse. Excreta and waste in the building: who is the mysterious custodian?
They can’t take it anymore. The story begins in February but, since then, the nuisances in building A at 6, rue de Négogousse have continued to increase. In frequency, but also in severity. “It started with obscene drawings in the hallways, says Amel, one of the most concerned tenants. “It continued with human waste in the elevator and in the common areas, several times a week. It’s unbearable.” Ali, down in the hall with the other tenants, testifies: “Sunday I came back from a trip. I had heavy suitcases, but excrement had been lying in the elevator since Friday evening. It is unlivable. I had to carry my luggage on foot.” Beyond the discomfort, the embarrassing situation of some tenants more than others: Milène accommodates her sick mother at home. and could not be exposed to germs. “How Am I supposed to do?” laments Mélanie. “Habitat Toulouse Métropole does nothing!”
Whose responsibility is it?
Toulouse Métropole Habitat, the city’s public housing office and lessor of the building, declines all responsibility: “We work for the residential tranquility of its tenants but cannot replace the powers of the police or justice, declare “Mediations, conciliations or legal actions are only possible if the perpetrators of the disturbances are clearly identified.” In the meantime, they claim to offer a punctual and responsive cleaning service and displays to remind them of the rules and the risks involved. are placed in the corridors. As for the possibility of a complaint against X, Toulouse Habitat affirms that this responsibility lies with the tenants. The latter feel stuck: they cannot act, as long as the nuisances are produced in the common areas: “We are awaiting news from Toulouse Habitat, pursue another tenant. “Until now, we’ve never had a contact person. And we’ve been living here for 12 years!” The tenants feel abandoned to a smelly and unpleasant fate, waiting for a meeting they say they have not heard of.