These are passengers coming from Milan Malpensa airport who, mostly composed of Senegalese, want to return home to spend with their families the feast of Eid El Kébir (Tabaski) which must be specified next Sunday. Yesterday, the departure of the Air Senegal flight scheduled for 10 a.m. was finally postponed to 10 p.m.
An inconsistency that has already made passengers uncomfortable, who ended up waiting 12 hours, with unfounded excuses according to one of them contacted by Dakaractu. “We were actually supposed to leave at 10:25, but once at the airport, we found that the delay was well announced. We have been informed that the departure is definitively fixed at 10:30 p.m. Some of us, upset, took out our anger on some company personnel. This even led the police on the spot to intervene and calm the ardor. »
In reality, there are even customers who have landed at the airport, to do their formalities very early and quietly wait for the flight. “There are people who left their homes 400 km from Milan Malpensa airport and spent the night there. But you know very well that the company has an obligation to take into account the conditions of its passengers. Which was not done because we suffered for 12 hours in this space and in a situation that all the passengers deplore”, our source is still indignant.
Indeed, there should be around 170 passengers, including a little over 160 Senegalese. There are also other nationalities such as Italians, Ivorians and Gambians. Despite all this suffering, they landed this Sunday at Blaise Diagne International Airport around 2:30 am. What is regrettable for our interlocutor is this collective indignation of the company’s customers who are threatening to no longer board an Air Senegal flight. A regret, even if, the hope of one day seeing the company recover animates them…