Carovita in San Marino, the Consumers Union quotes Nanni Moretti: “Let’s continue like this, let’s get hurt”
“The ute siamonze increase every 3 × 2, the services provided are often not up to par, the interventions in support of the consumer are mild and slow: so not really there”.
To declare it is theConsumers Union of San Marinostressing in a note that “the increases applied are devastatingly worrying because they have reduced and will increasingly reduce the standard of living of current income and will erode people’s savings”.
To those who have already suffered, “it is news today that others have been implemented for gas from 1 July to 30 June 2023: clearly and very ironically, no one has thought of wanting to name who represents consumers to make explicit this preventive, clearly the control interventions do not have and will not have the same lightning-fast execution “.
“It takes a moment to put your hands in your pockets, the reasons are always ready, some objectively real, others subjectively aimed at healing completely different situations – the trade association says -. The solutions to improve services, on the other hand, almost always remain on the table with all due respect to those who, willy-nilly, see their wallet tapering without even having an optimal service as a counterbalance “.
And again: “Waste collection with overflowing bins, reported for years, the exact same situation. Telephone time slot to users, from Monday to Friday from 8.30 to 10.30, reported completely unsatisfactory, same situation. Reading of utilities and issuing of enormously different invoices such as dating, reported for years, the same situation. We could go on with the examples, but it is clear to everyone what the reality is. Mind you, we are not blaming the workers of these services, because people must be put in the conditions to be able to operate at their best, we are simply saying that problems must be faced and solved by making a system, by following the facts to the words, by sharing Each one to find the best solution, taking on their own responsibilities “.
Still in the same press release, U states that “the press release is of the last hour, which clearly has not been sent to the Assoconsumatori who just as clearly have not been involved again, where ordinance no. 1 with effect from 27/6/2022 has declared a state of water emergency: therefore, all citizens are invited, in the period of water emergency, to respect certain anti-waste rules “.
“We believe as UCS that it is more than correct that in an emergency there are these rules, what we do not understand and that you could ask with meetings to prevent, perhaps even ask consumers, from a perspective of protecting water resources is the one written in the communicated a few lines later: ‘In the period of water emergency, the current tariff for household consumption over 30 m³ / month is increased by 20 euros for every m³ of water exceeding 30 m³ – points out the San Marino Consumers Union – . Furthermore, we ask ourselves what is meant by ‘in the same period of water emergency, the Autonomous State Company for public services can proceed, by coercion, to reduce the supply of water to consumers for different uses’; Aass disconnects the supply from a particularly wasteful user? And how does he do it when he complains about not being able to get to the desired individual water meters for various reasons? The same reasons that cause invoices to arrive at a very long distance from each other and at a distance from the reading of the invoice itself. It is different use consumers’ what does it mean? And reduction, as long as they are able to do it on the individual, by how much? Here too, instead of asking a posteriori, with the meetings he could have helped to dare answers to users who are rightly more and more disheartened ”.
“In all the arguments or from everything and from the arguments the situations, which as such can be shared or not, improved or about which and on which one disagrees, what really starts to annoy me a lot, to be kind and that I think annoys the whole population – says the president of the San Marino Consumers Union, Francesca Busignani – it is this constant rubber wall made up of excuses, or of taking time, or of forgetting or repetition of what must be done with a view to improving, which then reappears after years not as a done thing, but as a repetition of what should you. If someone thinks that we will ‘let go’ of what is wrong or that must be improved in every area, from this to the BKN 301 compensation, to the expensive prices, to the strangling bureaucracy to protect consumers and consequently restore confidence in the system, they are wrong. big “.
“Unfortunately, many San Marino citizens will face the high cost of living by cutting down on its quality, also risking negatively affecting a mental state that has already burdened this health emergency too much. Clearly and very ironically, like Nanni Moretti: ‘let’s continue like this, let’s get hurt’ “, says Busignani