They have been denouncing it for months: individuals and companies of a fifteen cities in the east of the Paris-Saclay urban community suffer permanent internet cuts while the arrival of fiber promised them a high-speed connection. After numerous alerts, the urban community filed a complaint on May 19.
This is the case in Chilly-Mazarin, Linas, or even Villebon-sur-Yvette: in teleworking or in business, the internet connection can be interrupted at any time since the deployment of fiber. The explanation is absurd: very often, the line has been disconnected by an agent to connect someone else’s. According to Grégoire de Lasteyrie, the president of Paris-Saclay, subcontractors are rarely real fiber technicians and “as they are paid on connection, they disconnect some customers to connect others if there is not enough space in the cabinet”.
The agglomeration community has therefore lodged a complaint against X. But it is the operators and their subcontractors who are targeted. The complaint is based on the Code of Civil Procedures which punishes with a fine of 1,500 euros any damage to a public network cable. Paris-Saclay therefore relies on as many fines as disconnected cables to convince the operators to definitively solve these connection problems.