– It is not certain that you know that the scammers have gotten into your mobile bank. Often the money goes out fast, but they have to have a place to make of them too, so sometimes it can take some time. And then the bank can manage to stop it.
Fraud hunter at Danske Bank, Ingrid Grav, has observed a new, frightening fraud method which, in the bank’s name, lurks many in Denmark. Well, the trend is probably heading for Norway.
– We have actually set all the time that things from the Danish market area come to Norway, Sweden and other countries afterwards. So what we see now is a bit like that obs, obs on what is coming.
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– Never seen similar
The method in question is about smishing, fraud via SMS. This has been going on for a long time, but the new thing is that the scammers have found a new slick trick to get to your mobile bank.
– The method is a little scarier now than before because the SMSs that are now sent out actually look like they come from Danske Bank. The SMS ends up within the message thread along with messages that actually come from us. The bank’s systems have not been used to send fake SMS, but the telephone operator looks at the name of the sender and routes everything into the same inbox automatically, Grav explains.
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The fraud hunter says that more than Danske Bank are exposed to this method, and the bank now sees that it is an explosive increase in precisely this way of fraud.
– We have set an increase. 18 times more volume was registered in this type of fraud in April this year, compared to April last year. We have never put similar volume on such a campaign.
Danske Bank therefore chooses to warn that similar text messages may arrive on Norwegian mobile phones as those set in Denmark.
– This is a type of scam that can affect all age groups, not just the elderly and people who do not understand. I even see friends click on pictures that may understand it was scams.
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This is smishing
- Fraud via text messages on mobile phone (SMS)
- Usually contains a link to a fake website and some sort of explanation of why you should click on it, such as “important” information or an offer that is too good to be true.
- Inside the fake website, you are enticed to enter personal information and / or payment information such as card details or Bank ID.
- This is how scammers can access your account and the way to withdraw money from it.
– Actually looks real
Grav points out that before there was such bad language and poor technical solutions, you see a completely different quality in the scam scheme.
– The language has improved, and even though you have heard a hundred times that you should not click on a link, you still become curious when the content is so aimed at the recipient.
An example of fraud from the scammers is that the sender sends an SMS informing them that the bank has tried to contact you for some information and that you can click on a link to reply.
Another is that a payment has been made from your account, and that you must click on a link if it was not you who made the payment.
– What you should be a little extra careful with this scam search is that after clicking on the link, you come to a website that looks almost identical to Danske Bank’s website where you log in to the online bank. So it actually looks real and you can also login search with Bank ID there.
– What happens if you do that is that the scammers use the information you enter to get into your online bank. Mobile banking can be activated for an account transfer account or they can use Apple Pay.
Think the scammers are sitting on a lot of info
The scammer says banks are trying their best not to send out links, and she urges people to contact the bank if they are in the slightest doubt. She further says that the scammers know quite a bit about their victims before they trick them.
– They often know started on the birth number, account number and the like. They actually manage to obtain so much information that it seems credible that it is the bank that contacts you.
If you have been so unlucky as to be deceived, the scam hunter encourages people to contact the bank immediately. Passwords must be changed, cards must be blocked and new ones must be ordered.
Grave has clear advice for anyone she thinks can save them from being scammed:
– Be critical of unknown links and do not confirm anything with Bank ID until you see what you actually approve. It is very important that you see the content.
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You have to watch out for this
On Nettvett.noA collaboration between the Norwegian Center for Information Security (NorSIS), the National Security Authority and the Communications Authority, has several pieces of advice to avoid being fooled by smishing:
Look at senders of the SMS: If it is from a foreign number, but the text is in Norwegian, then it is an obvious warning signal.
Do not trust any of what is written there: Anyone with a little technical knowledge can send an SMS where the name of the sender is presented as a random Norwegian telephone number, your bank, a government agency, or a store chain.
Look at the link: In smishing, URL shorteners like bit.ly or goo.gl are often, but not always, used. That way, it becomes difficult to see where the link actually goes without clicking on it.
Cheat pages: The scammers may also have created a website that is very similar in name to other websites. For example skatteetaten.no instead of skatteetaten.no. Or they can create subdomains that lure users such as dnb.no.evilcriminal.net
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