Microsoft is not the author of ‘mails’ or unsolicited phone calls that were made recently by people who pretend to be technology technicians, and of which Lusa was recently aware.

“Microsoft does not send ‘e-mail’ messages or make unsolicited phone calls for personal or financial information,” Microsoft Portugal told Lusa when asked about the topic.

The technology adds that it “does not provide telephone support for any other supporting devices” and that it wants to communicate with Microsoft’s service service as well.”

Lusa has learned that in recent weeks there have been people who have received calls from a German code, in which the interlocutors pretended to be Microsoft technicians.

Microsoft asks that reporting these fraudulent schemes on behalf of the company be done on the page www.microsoft.com/reportascam.

The technical technology.

“Tech support systems use industry-wide scarecrow tactics that are not scam schemes to supposedly troubleshoot devices or software”, which exist ‘technological not ‘website’.

“At best, scam authors are trying to get them to pay you to ‘fix’ a non-existent problem with your device or ‘software’” and “at worst, they’re trying to steal your personal or financial information” ” .

Microsoft will install malicious software or other unwanted programs that may interfere with users’ information or other data and even devices.

It also explains how tech support scams work: ‘scammers’ [que praticam atos fraudulentos] call the person directly and impersonate Microsoft representatives.

“We can even ‘spoof’ [do termo ‘spoofing’, a técnica usada por ‘hackers’ para se passar por outra pessoa ou uma empresa legítima e roubar dados] caller ID to present a legitimate support phone number from a reputable company,” he says.

In this one, moreover, they will probably use ask to install applications which access schemes will be remote to the device and, through, “can ask for normal system as access signals”.

Furthermore, the authors of this type of fraudulent schemes “can also initiate contact by presenting false error messages on ‘sites’ they visit that include support numbers and entices to call” and “can also place their ‘browser’ in the full screen mode and display ‘pop-up’ messages that do not disappear, possibly blocking your browser”.

These fake error messages “are meant to scare you into calling your ‘technical support shortcut line,'” Microsoft warns.

If you get a ‘pop-up’ window or error message with a phone number, don’t call that number, as Microsoft’s error and warning messages “never include a phone number”.

Microsoft technical support “will never ask you to pay for support in the form of cryptocurrency, such as Bitcoin or gift cards,” refers to the technology.

company recommends that partners only deliver Microsoft A ‘software’ from official Microsoft ‘websites’ or the Microsoft Store.

On the website, Microsoft also explains what to do if a tech support scammer has already obtained your information.

Since the year began, Portugal has been the target of several cyberattacks in various sectors, from Impresa, to Vodafone Portugal, which affected the network and its four million customers, as well as the Germano de Sousa laboratories, among others.