Sparkasse Köln Bonn affected: New wave of phishing emails reaches bank customers
Cologne –
The Sparkasse red is well hit. However, recipients of an email from “their” Sparkasse could become alert because a personal salutation is missing. Because the money houses who use the money, as a rule, their customers know who they are. The alleged savings bank does not mention its name either. In general, there is talk of “Sparkasse customer service”, “Info-Center” or “Security department”.
Allegedly it is about improving the online service or better data protection. Other emails refer to alleged changes in the contact information provided or new terms and conditions that are accepted.
Changed terms and conditions must be accepted
At least the latter could look familiar to customers. After a ruling by the Federal Court of Justice, banks will have to change their regulations with which they have increased account management fees for years. Silence on the part of customers no longer counts as consent. In addition, the financial institutions and their general terms and conditions (AGB) have to change, as the Sparkasse Köln Bonn recently did. Customers have to confirm that.
And in this slipstream, fraudsters may try to get account data. To do this, they offer bank customers a convenient way of regulating the alleged matter: a button. If you click the button, you end up on a fraudulent web page (phishing page). There, the online banking access data, other personal data and data from the customer’s Sparkasse card are requested, the Sparkasse Köln Bonn announced in a security warning. In addition, the customers should then enter a TAN that they previously generated on your TAN generator or received by SMS. If YOU use the pushTAN procedure, you release an order in your pushTAN app instead.
Sparkasse Köln Bonn urgently warns of current fraud
“CAUTION”, warns the Sparkasse Köln Bonn in capital letters. Because that would be completely wrong. “Please do not enter any data on the phishing page and, in particular, do not enter a TAN or an order in the pushTAN app that YOU did not submit yourself in online banking,” advises the institute. The customer data could be misused by fraudsters to carry out a fraudulent transfer on behalf of the customer.
Not only customers of the savings banks get these emails. Previously, the fraudsters targeted ING customers, and Postbank customers are currently receiving phishing emails.
Not only the computer emergency team of the savings banks warns of these e-mails. And if the customers have already discovered the fraudsters, entered data or approved an order, you should contact your bank immediately and have the online access and the bank card blocked.