Toulouse: the search for his luggage at 4,000 euros forgotten in a Blablacar bus turns into a hassle
A Toulouse woman who forgot valuable items in a Blablacar bus has been trying to get her hands on it for a month. She is about to file a complaint.
There are planes that are best not to miss. It is to this conclusion that Roamhy, a Toulouse woman entangled in an arm wrestling with the Blablacar bus service, tries to hang on. Her home since, Paris, October 21, she was able to hook the flight on which she signed. This particularly energetic woman, known in the world of auctions, therefore reserves a place in one of the coaches of the former Ouibus network.
Direction Toulouse where the journey goes smoothly, which is however not at the terminus … “We arrived very late, around 2:30 am. So I got out very quickly and tired to catch a taxi to join my The bus left without my being able to retrieve my travel bags inside. ” And, in this case, these bags are rather well filled according to their owner: “I had things that were entrusted to me by clients and personal things for an estimated value, at least, at 4,000 euros. There were lots of Fred, Mido, Rado, Cartier, Seiko, Omega, Briston watches, Cartier, Gucci bags, designer shoes, personal jewelry, a lot of new silk scarves, loaded by a customer: 600 euros, designer clothes, fur. I’m not accusing anyone, but just asking the question: where did my things go? “
A complaint soon to be filed
It is all these valuables that Roamhy has been trying to recover since that agonizing evening, an operation which quickly turned into an obstacle course: “I have been calling for a month to get news, in order to have a lead, a warehouse address, without success. It is inadmissible that a piece of luggage can vanish like this! I also learn, by reading the conditions of transport in the buses, that it is necessary to take out additional insurance in case of theft. it’s banging your head against the walls! “
Contacted by us on this subject, Blablabus confirmed to us that he had been “warned by a passenger of the forgetting of her suitcase on a Paris-Toulouse bus”. And to specify: “According to our information, the bus remained at the quay in Toulouse the time necessary to allow the 34 passengers to recover their luggage, with the exception of this passenger. Our teams tried to find her forgotten suitcase, in vain. . We would like to remind you that BlaBlaCar bus passengers are responsible for dropping off and collecting their baggage in the hold when boarding and disembarking the bus. Despite this oversight on his part, we will offer him compensation of 150 euros “. The bus passenger announced this Friday “consider a complaint”.