Comprehensive information in easy language was prepared for patients. The next step has now followed: the Innsbruck clinic’s website has its own barrier-free structure.

The project started almost a year ago. As with the print edition, the team led by Karin Flatz (Initiative Health for All) is characterized by the composition of the participating employees: people with learning and reading difficulties worked directly on the project.

The second corona wave made personal meetings more difficult again. Therefore, the team continued the project through online meetings. “We decided to try videoconferencing as well. After a few difficulties, it works very well, ”said Flatz.

What is “easy language”?

The rules for easy language are precisely defined: the sentence structure is kept simple, the sentence length is limited, difficult words are avoided or explained. In addition, the cooperation of people with learning difficulties in the development is assumed.

Those affected summarize the requirements themselves: “The page should be so clear. There should be good pictures on it. There should be little text. The site should be easy to use. People with learning difficulties should also find their way around the website. That is important to us. “

Reading aloud and communicating

Special offers include the reading tool on the page – for people who cannot read well. In addition, the possibility of connecting to the operator via e-mail can. “That it is now possible to send an e-mail to the operator is written by deaf people in particular or people who are very reluctant to make calls,” explains Flatz.

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tirol clinics / Mag. Dr. Christian Boukal
November 2021