Volkswagen Financial Services has the ambition to more than double its current financing portfolio in Portugal, reaching a portfolio of 1.5 million euros by 2026, with more than 180 thousand financing and service contracts.

Last year, the turnover of Volkswagen Financial Services portfolio in Portugal exceeded 640 million euros, with more than 69 thousand service financing contracts in the portfolio.

“In fact, throughout its 10 years of history, it has financed more than two billion euros to more than 47 thousand private and business customers and invested more than 25 million euros in technological development of products and services”, says the institution credit.

Volkswagen Financial Services recalls that in 10 years it has financed more than two billion euros and 90 thousand vehicles.

“The growth strategy foresees the bet on the digitization of the business and on the facilitation of electric mobility. The ambition is to continue to grow”, says the institution that has targets for financing contracts and services for 2026.

To achieve a growth target, Volkswagen Financial Services “intends to facilitate the access of the Portuguese to the acquisition or enjoyment of vehicles belonging to the group’s brands, namely Volkswagen, Audi, Seat, Skoda, Volkswagen Commercial Vehicles, Porsche, Man, Ducati, Lamborghini, Bentley and Cupra.

Created in 2011, the German group’s financial institution says that its mission “is to provide customers, the Volkswagen Group’s car brands and more than 130 design partners with access to advantageous financing solutions, as well as financial services in preferential conditions. Its offer also includes fleet management solutions for business customers, from SMEs to large companies”.

Today, around 40% of the group’s brand sales are made using the financial services provided by Volkswagen Financial Services Portugal and customer loyalty has been reinforced, contributing to long-term relationships with customers, says the company.No

The dematerialization of the contracting process and the digitization of the entire financing process are among the short-term priorities of Volkswagen Financial Services Portugal, “in order to anticipate the needs of customers who are looking for simple and quick solutions, with less and less interactions and bureaucracies”.

“After 10 years in Portugal, working with levels of partners and customers, we now have a deep and unique knowledge of the market that allows us to go further in our growth strategy. The fact that we offer the most complete range of financing solutions and services will continue to benefit dealerships and customers of the Volkswagen group. The next few years will bring a revolution to the hiring process, as we are implementing actions that will allow for its complete dematerialization. Our digitization strategy envisions a journey omnichannel, between online and offline, with customers having immediate access to financing solutions and services 100% online. ”, revelation in a statement João Rias, National Manager of Volkswagen Financial Services Portugal.

The manager also says that “in 2022 we are going to make a strong investment in after-sales products and services, as well as in simplifying our sales process. We believe that this customer support model throughout the product cycle continues to make sense and that it will continue to bring benefits for everyone, namely for customers, partners and brands. We know that we have the best brands and that together we make a difference. ”