A majority of Brussels meal deliverers are said to work without papers and through fake accounts. This is according to a study by the newspaper Le Soir. The fake accounts are being used via social media for big money.
Just a few clicks to a Facebook group, that’s all it took to create a network until a network of Uber Eats accounts are generated. Who ‘borrows’ such fake accounts? Mainly young men who cannot have legal residence status. Through the fake accounts they can earn an income without having to provide a legal job. The accounts are ranked through groups on social media such as Facebook or in Whatsapp or Telegram groups. Those looking to purchase such a fake account via Deliveroo can deposit between 70 and 100 euros per week, for Uber Eats that amount will be between 500 and 700 euros.
bad working conditions
The big dupes in this story are the undocumented couriers who enter here. They cycle around without social security protection. In addition, they are sometimes forced to work 7/7 days to make ends meet. Courier companies such as Deliveroo have previously been criticized for paying their employees starvation wages. According to Le Soir’s agreement, it would earn 40 euros per delivery. On top of that comes a fee that the illegal couriers have to pay for a fake account. As a result, these couriers often drive around without rights in exchange for meager wages.
Zero tolerance and recognition technology
Uber Eats and Deliveroo themselves respond that they are doing everything they can to prevent abuse of their services. For example, they are working on various ways to better verify the identity of their couriers. According to Deliveroo and Uber Eats, they are working with restaurant operators and police to investigate suspected fraud. In addition, it contains a ‘zero tolerance’ principle against fraudsters. In the future, Deliveroo would like to develop a facial recognition system to verify the identity of their couriers. This is being tested in France and the United Kingdom.