The Prague city company ICT Operator has introduced a new version of the application Change.to, through which citizens can draw attention to various shortcomings in public space. The application started operating in March 2017, when the then municipality and the square applied for it Petr Dolínek. Now the new municipality is cooperating with its IT company, which has taken over the complete development of the application and the evaluation of the stimulus management.

Change.it works as a mobile application (iOS AND Android) or web. Thanks to this, it is possible to focus on the place of the stimulus, attach a photo and send it, which then travels to the capital. You can solve cleaning and greenery, roads and sidewalks, public transport, lighting and more. The list of resolved reported cases is here.

“The new version of the application brings two main innovations: the first is the modification of the user interface, which moves the application towards greater clarity and intuitiveness of entering suggestions for improvement. The second novelty is the addition of the Office Evaluation function, which provides every citizen with the opportunity to react retrospectively to the functioning of offices falling under the City of Prague, ”describes the ICT Operator.

The city also plans to expand in the form of shortening the billing time of individual complaints and the inclusion of Change. In the My Prague application. It is gradually acquiring new functions, it can display shared wheels and cars, for example, and it benefits from the Prague data platform Golemio. The Change.to tool should also be available to individual boroughs.